To adjust the amount of promo credit for a specific user, follow these steps:
  1. Access the User’s Billing Profile
    • Navigate to the user’s billing profile.
    • Select the “Promo Credits” tab.
  2. Initiate the Update
    • Click the “Update Promo Credit” button.
  3. Update the Promo Credit Amount
    • In the pop-up window that appears:
      • Enter the updated quantity of promo credits for the user.
      • Use the “Note” section to document the reason for the change. Adding a note is helpful for record-keeping and ensures transparency.
  4. Confirm the Change
    • Click “OK” to save the changes. The updated promo credit amount will take effect immediately.