Creating Multi-Phase Plans
This guide walks you through building a multi-phase subscription timeline in the Admin Panel: adding a trial phase, configuring introductory phases, and reviewing the timeline before publishing.If you are not yet familiar with how phases work, read Understanding Multi-Phase Subscriptions first.
Before you start
- Decide whether the plan needs a trial phase.
- Define the number of introductory phases, if any.
- Confirm the duration and price of each phase.
- Review the complete timeline before publishing.
Step 1: Open the plan timeline
In the Advanced Setup section of the plan configuration page, click Add Phase to start building the subscription timeline.
Step 2: Configure the trial phase
When you add or edit a phase, the Edit The Phase dialog lets you configure its details:

Click Confirm to save the phase, or Cancel to discard it.
Step 3: Add introductory phases
Step 4: Review the timeline
Review the full sequence before publishing. The timeline should match the customer journey shown during checkout and after purchase. Once you activate or publish the plan, the phase order becomes fixed.Next steps
- See what your customers will see in Customer Experience.

