Status and workflow

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Status

• Draft: A Draft Invoice is the start status when created by admin manually, admin can edit the draft invoice by clicking the Save button. This status will transition to Awaiting payment when admin click the Create button, then edit is not allowed, invoice link will be generated (with payment link), and user will receive this invoice mail. Refund invoice works the same way, the only difference is that status will become “Awaiting refund” after creating.
• Awaiting payment: The invoice is waiting for users to finish the payment. The DayUtilDue property represents how many days this invoice will stay in this status. If user finish the payment on time, status will transition to Paid, otherwise Faild. But admin can cancel the invoice if users haven’t finished the payment in DayUtilDue, then status will become Cancelled. Awaiting refund status works the same way.
• Paid: User has finished the payment on time. Nor further action needed. Refunded status works the same way as Paid.
• Failed: This status is an end status from Awaiting payment as invoice’s DayUtilDue time run out for payment.
• Cancelled: Comes from by Admin cancel the Awaitig payment invoice manual or cancel by System automatic.
• Reversed: There are some edge cases when Payment received and Payment failed or Invoice cancelled happened at the same time. In this case, the invoice will turn to Reversed, admin’s manual intervention is required.

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Status flow