Subscription Configuration Guide

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Overview

This guide explains the available subscription configuration options in UniBee. Administrators can customize billing behavior, subscription status handling, and invoice management through these settings.

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Settings(Go To Configuration -> Subscription Config Page)

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Enable Immediate Downgrade

• Description:
  • By default, subscription downgrades occur at the end of the current billing cycle.
  • Enabling this option allows users to downgrade immediately upon request, without waiting for the cycle to finish.
• Default: Disabled

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Prorated Upgrade Invoices

• Description:
  • When a user upgrades their subscription, UniBee will automatically generate a prorated invoice based on the remaining billing period.
• Default: Enabled

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Incomplete Status Duration

• Description:
  • Defines how long a subscription remains in the “incomplete” status before being automatically handled.
• Field: Duration in seconds
• Default Value: 86400 seconds (24 hours)

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Enable UniBee Billing Emails

• Description:
  • When enabled, UniBee will automatically send billing-related emails to users.
• Default: Enabled

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Auto-Charge Start Time Before Period End

• Description:
  • Configures how early (in seconds) the system should trigger an automatic payment before the subscription period ends.
  • Example: Setting to 300 seconds (5 minutes) will attempt auto-payment 5 minutes before the period end.
• Default Value: 7200 seconds (2 hours)

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Hide Zero Value Invoices

• Description:
  • By default, UniBee generates and displays invoices even if the amount is zero.
  • Enabling this option hides invoices with a total value of zero.
• Default: Disabled

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Notes

• Always review the impact of each setting on your billing cycles and user experience.
• Changes to billing behavior may affect subscription lifecycle events and customer notifications.